Office Associate Woodstock

Office Associate

Full Time • Woodstock
Benefits:
  • 401(k)
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
CertaPro Painters is a leader in the residential and commercial painting industry throughout North America. We are an organization of professional painting contractors specializing in beautifying homes and buildings; interiors, exteriors, commercial, offices, and condominiums. Our success has been built on the foundation of delivering certainty to our customers – certainty of a job well done. We focus on the details of every project and most importantly, we focus on our clients. 
 
Position Overview: 
  • Provide support to the following functions: Marketing, Sales, Production, Financial, Administrative, Human Resource and Business Development. 
Responsibilities:

MARKETING:
o Update direct mail (DM) drops in CertaOne.
o Manage and process all Datamining mailings.
o Maintain franchise website to be compliant with CertaPro Standard Operating Procedures (SOP).
o Ensure all Marketing Tactics are executed per the Company’s Annual Marketing Plan.
o Ensure all customer mailing lists are up to date.
o Organize trade shows.

SALES:
o Create sales packages.
o Enter leads into CertaOne.
o Update customer reference lists regularly.
o Maintain inventory and update all point-of-sale material.

PRODUCTION:
o Collect and track actual hours worked on job sites daily.
o Update Production Scheduler in CertaOne.
o Create Job Jackets.

FINANCIAL:
o Enter Annual Financial Plan (AFP) into QuickBooks
o Keep QuickBooks up to date and accurate.
o Cost all completed jobs.
o Invoice customers.
o Prepare reports.
o Reconcile supplier invoices and manage the office supply budget.
o Reconcile expense reports submitted by staff.

ADMINISTRATIVE:
o Update and keep CertaOne accurate daily. This includes changing the job status, updating customer contact information, etc.
o Reconcile CertaOne to the completed job jackets, including all handwritten notes and change forms.
o File job jacket when the job is complete.
o Process payroll
o Maintain all files.
o Process all mail.
o Maintain professional presentation of the office.
o Order supplies for the office and others as required.
o Maintain vendor relations and files for insurance, phone companies, subcontractors, etc.
o Manage facilities.
o Answer the phones and coordinate messages and tasks.
o Prepare weekly breakdown of results in preparation for weekly meetings with supervisor.
o Create and maintain any requested reports.
o Organize company functions.

Qualifications/Certifications: 
  • College degree (preferred)
  • Experienced with social media and digital marketing 
  • Organized and detailed oriented 
  • Knowledge of Microsoft office packages 
  • Proficiency in QuickBooks (preferred) 
  • Excellent verbal and written communication skills 
  • Excellent organizational and time management skills
  •  5 years of Office Assistant experience (preferred)   
Each CertaPro Painters® business is independently owned and operated.
 
Compensation: $35,000.00 - $45,000.00 per year




This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to CertaPro Painters Corporate.

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Each independently owned and operated CertaPro Painters® franchised business practices continuous improvement and are always thinking about how to make the customer experience better – from communicating and collaborating to delivering expert painting techniques.

Respectful, Caring Work Environment
Competitive Compensation
Growth Opportunity